By Bram Berkowitz
Publication Date: 2026-02-15 15:00:00
Copilot is Microsoft’s artificial intelligence assistant and chatbot, and a key part of the firm’s overall AI strategy.
If you’re a large tech conglomerate, chances are you’ve probably built your own artificial intelligence models that can power AI chatbots and even agentic AI assistants that can automate or complete tasks typically done by humans. Microsoft (MSFT 0.16%) certainly falls into this group, with its AI chatbot and assistant Copilot, which can carry out a range of functions.
On its recent earnings call, Microsoft revealed that it had 15 million paying Copilot customers at the end of its most recent quarter, the first time the company has disclosed this number. While views on Copilot are somewhat mixed, I think many investors and analysts left feeling disappointed by the number, given Microsoft’s broader customer base.
However, here’s why it could be a blessing in disguise.
Image source: Getty Images.
It’s not ChatGPT, but there is potential
Copilot serves many…
