Artificial intelligence (AI) tools are helping improve sales, operational efficiency and customer service at The RealReal, executives said Thursday (Feb. 20) during the company’s quarterly earnings call.
The online marketplace for resale luxury goods is either using or preparing to use AI to help identify potential consignors, authenticate items, determine optimal pricing, list items, improve search results and enhance customer service.
“Our rich data and tech capabilities…
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https://www.pymnts.com/earnings/2025/the-realreal-ai-tools-improve-sales-operational-efficiency-customer-service/
