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Tag: customer

Microsoft

Kinems revolutionizes education with AI-powered, multisensory learning experiences on Microsoft Azure | Microsoft Customer Stories

vm_adminJune 12, 2025

The platform also fosters engagement by making learning feel like play. “With Kinems, when the bell rings at the end…

Your unified view of travelers and guests from Amazon Connect Customer Profiles | Amazon Web Services
Amazon Web Services

Your unified view of travelers and guests from Amazon Connect Customer Profiles | Amazon Web Services

vm_adminJune 10, 2025

Historically, travel and hospitality companies relied on loyalty programs to do exactly that—build loyalty. However, a McKinsey & Company report…

Automate customer support with Amazon Bedrock, LangGraph, and Mistral models | Amazon Web Services
Amazon Web Services

Automate customer support with Amazon Bedrock, LangGraph, and Mistral models | Amazon Web Services

vm_adminJune 10, 2025

AI agents are transforming the landscape of customer support by bridging the gap between large language models (LLMs) and real-world…

Amazon Web Services

TD Cowen: AWS data center leasing returning, company scores 1GW+ customer – Data Center Dynamics

vm_adminJune 10, 2025

TD Cowen: AWS data center leasing returning, company scores 1GW+ customer  Data Center Dynamics Article Source https://www.datacenterdynamics.com/en/news/td-cowen-aws-data-center-leasing-returning-company-scores-1gw-customer/

LVMH Deploys AI Tools Across Operation, Seeking Efficiency and Customer Retention | PYMNTS.com
AI News

LVMH Deploys AI Tools Across Operation, Seeking Efficiency and Customer Retention | PYMNTS.com

vm_adminJune 9, 2025

Luxury conglomerate LVMH is deploying artificial intelligence (AI) tools throughout its operations, targeting both operational efficiency and customer retention. The…

Microsoft

LlamaIndex partners with Microsoft Azure to power the future of AI-forward data solutions | Microsoft Customer Stories

vm_adminJune 9, 2025

In today’s AI-driven world, businesses generate an unprecedented amount of data—often unstructured, complex, and difficult to manage. LlamaIndex has emerged…

The Future of AI in Customer Service | IBM
IBM

The Future of AI in Customer Service | IBM

vm_adminJune 7, 2025

Self-service is evolving rapidly from static FAQ pages into dynamic, continuously updating AI-driven experiences that anticipate customer needs and deliver…

AI customer service is leaving us all in the dark | Off the Record
AI News

AI customer service is leaving us all in the dark | Off the Record

vm_adminJune 7, 2025

Honestly there’s just not enough of me to go around which is saying something cuz it’s not like I don’t…

Impel enhances automotive dealership customer experience with fine-tuned LLMs on Amazon SageMaker | Amazon Web Services
Amazon Web Services

Impel enhances automotive dealership customer experience with fine-tuned LLMs on Amazon SageMaker | Amazon Web Services

vm_adminJune 6, 2025

This post is co-written with Tatia Tsmindashvili, Ana Kolkhidashvili, Guram Dentoshvili, Dachi Choladze from Impel. Impel transforms automotive retail through…

Amazon rolls out new AI-powered innovations for faster, easier customer deliveries
AI News

Amazon rolls out new AI-powered innovations for faster, easier customer deliveries

vm_adminJune 5, 2025

SUNNYVALE, Calif. (KGO) — Ahead of Prime Day next month, Amazon is changing the way it operates with the use…

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