Temenos’ Barb Morgan Shares How Chatbots and AI Agents Are Reshaping Customer Service in Banking

Temenos’ Barb Morgan Shares How Chatbots and AI Agents Are Reshaping Customer Service in Banking

In financial services, AI has traditionally been used primarily for fraud detection and risk modeling. With recent advancements in generative AI, the banking industry as a whole is becoming smarter and more intuitive, offering hyper-personalized services and real-time insights for customers.

In the latest episode of the NVIDIA AI Podcast, Barb Morgan, chief product and technology officer at banking and financial services technology company Temenos, shares how AI is reshaping the banking…

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https://blogs.nvidia.com/blog/temenos-ai-customer-service-banking/