Published 10-30-24 Submitted by Cisco Systems, Inc. When residents of rural Uganda’s Bundimulinga village wanted to walk to school, access healthcare, or provide for their family, they had to prepare for a trek through thick forests and deep… Article Source https://www.csrwire.com/press_releases/812866-bridges-prosperity-ai-models-help-connect-disconnected-communities
NORTHAMPTON, MA / ACCESSWIRE / October 29, 2024 / Cisco Systems Inc. When residents of rural Uganda’s Bundimulinga village wanted to walk to school, access healthcare, or provide for their family, they had to prepare for a… Article Source https://www.accesswire.com/936566/bridges-to-prosperity-ai-models-help-connect-disconnected-communities
Cisco plans to move employees from various Bay Area sites to its Santana Row office in San Jose, the Silicon Valley Business Journal reported. With the transition, Cisco will expand and upgrade the Santana Row office at 3098… Article Source https://www.connectcre.com/stories/cisco-consolidates-bay-area-offices-to-santana-row/
Introduction Many organizations with workloads hosted on AWS leverage the advantage of AWS services like AWS CloudFormation, AWS CodeDeploy, and other AWS developer tools while integrating with their existing development… Article Source https://aws.amazon.com/blogs/devops/use-openid-connect-with-aws-toolkit-for-azure-devops-to-perform-aws-codedeploy-deployments/
This week, Amazon Web Services (AWS) launched enhanced capabilities for its artificial intelligence (AI)-powered assistant, Amazon Q in Connect, making it easier for contact centers to provide custom and personalized customer service. With the… Article Source https://www.nojitter.com/contact-center-customer-experience/aws-brings-more-ai-capabilities-amazon-connect
After a year on the market, AWS beefed up its Amazon Connect contact center as a service generative AI agent with personalized recommendations, company-specific language, and legal needs. The customer service agent assist tool, Amazon Q in… Article Source https://www.techtarget.com/searchcustomerexperience/news/366613739/AWSs-Amazon-Q-in-Connect-adds-more-contact-center-GenAI
Today, AWS announced the opening of a new AWS Direct Connect location within the CSF Telcohub 1 Data Center near Kuala Lumpur, Malaysia. By connecting your network to AWS at the new Kuala Lumpur location, you gain private, direct… Article Source https://aws.amazon.com/about-aws/whats-new/2024/08/aws-direct-connect-location-expansion-malaysia/
After careful consideration, we have made the decision to discontinue AWS App Mesh, effective September 30th, 2026. Until this date, existing AWS App Mesh customers will be able to use the service as normal, including creating new… Article Source https://aws.amazon.com/blogs/containers/migrating-from-aws-app-mesh-to-amazon-ecs-service-connect/
Amazon Q in Connect, a generative-AI powered assistant for contact center agents, now recommends personalized guidance to agents using customer data from Amazon Connect and other third-party CRM systems. Amazon Q in Connect detects… Article Source https://aws.amazon.com/about-aws/whats-new/2024/10/amazon-q-connect-personalized-guidance-agents/
The National Football League and Cisco announces that the NFL is now… Article Source https://www.sportsvideo.org/2024/10/11/nfl-and-cisco-expand-partnership-to-connect-and-protect-nfl-international-games/