By Alexei Alexis
Publication Date: 2026-08-07 15:24:00
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Dive Brief:
Apptio, an IBM company, announced Thursday that a new tool designed to help organizations measure the business impact of artificial intelligence investments is entering the “public preview” stage after a pilot with select customers.
The software vendor said its latest offering connects each AI initiative to one or more business outcomes and “customer-selected proof metrics,” such as cycle time, cost avoided, conversion rate or incident volume. Results can be tracked over time to show whether value is being realized and what action may be needed, the company said.
“Business leaders are continuing to increase their investments in AI, yet small percentages of them are able to demonstrably measure the benefit of those investments,” Bill Lobig, vice president of IBM Apptio, said in an interview….
