Should Salesforce’s Cross‑Cloud AI Agent Strategy With Google and Unisys Reshape CRM’s Investment Narrative?

• In recent weeks, Unisys announced an expanded collaboration with Salesforce to deploy Agentforce 360 across more than 120 countries, automating millions of annual service tickets and supporting a global network of technicians with AI-enhanced field service tools.

• At the same time, Salesforce and Google Cloud deepened their partnership to let AI agents operate seamlessly across both platforms without copying data, highlighting Salesforce’s push to make its Agentforce and Data 360 stack a central workflow engine for large enterprises.

• We’ll now consider how this expanded Google Cloud partnership and cross-platform AI agent vision might influence Salesforce’s existing investment narrative.

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Salesforce Investment Narrative Recap

To own Salesforce, you generally need to believe that its Agentforce and Data 360 stack becomes a core automation layer…