Salesforce Is Cutting Back on Hiring Engineers Thanks to AI | Entrepreneur

Salesforce Is Cutting Back on Hiring Engineers Thanks to AI | Entrepreneur

Salesforce has recently leveraged AI tools internally to hire fewer workers in certain divisions and more in others.

“We have reduced some of our hiring needs,” Salesforce’s chief financial and operations officer Robin Washington said on Wednesday on a call with analysts, per Bloomberg. She credited the implementation of AI tools for the slowed hiring.

According to Washington, AI has enabled Salesforce to reassign 500 customer service workers to other roles at the company this year,…

Article Source
https://www.entrepreneur.com/business-news/salesforce-is-cutting-back-on-hiring-engineers-thanks-to-ai/492459