By Morningstar, Inc.
Publication Date: 2026-04-09 12:00:00
A new class of enterprise applications is redefining sales, service and marketing processes by unlocking time, capacity and results that were previously unattainable
NEW YORK, April 9, 2026 /PRNewswire/ — Oracle AI World Tour – Oracle announced today Fusion Agent Applications for customer experience (CX). The new agent applications are powered by coordinated teams of specialized AI agents that are results-oriented, proactive, reasoning-based and designed for business execution. Built in Oracle Fusion Cloud ApplicationsFusion Agentic Applications for CX can make and execute decisions within sales, service and marketing processes by securely accessing unified corporate data, workflows, policies, approval hierarchies, permissions and transaction context.
“Customer expectations and operational complexity have overtaken traditional systems and created an urgent…
