Microsoft design boss on why Windows 11 can’t please all 1 billion users: “Everyone has different preferences”

Microsoft design boss on why Windows 11 can’t please all 1 billion users: “Everyone has different preferences”

By Mayank Parmar
Publication Date: 2026-10-11 04:23:00

This is unreleased version of Start menu. Microsoft calls it a prototype it created based on its research, and it may never ship.

Windows 11 is getting a “UI rejuvenation” in the coming months, which means Microsoft will talk a lot about modernizing legacy features. However, Microsoft can’t realistically make a billion people happy with its design choices, and its Windows design boss recently admitted it when one user asked what the point of a Start menu was when the new Windows Search can do everything.

For context, Microsoft recently announced a new Windows Search experience that can run actions, such as changing settings, without even opening Windows Settings. That means you can search for “dark mode” in Windows Search, and it’ll show you a toggle to turn it off or on right away, instead of opening Windows Settings.

Microsoft's new Windows Search demo showing an input volume slider in the search results
Microsoft’s demo shows microphone volume controls directly in Windows Search. Image Microsoft / Windows Latest

It’s a great…