Microsoft announces sweeping Windows changes – but no apologies

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ZDNET’s key takeaways

• Microsoft finally acknowledged complaints about Windows 11.
• The company is promising sweeping changes to a slew of features.
• Windows Insiders will have a greater voice in upcoming releases.

Microsoft’s customers have been grumbling about Windows 11 since the day it shipped, and lately, those complaints have gotten louder and angrier.

They’ve complained about the “glitchy mess” of Windows Update, the push to cram Copilot-branded AI features into every nook and cranny of Windows, upsells and ads, and inconsistent system performance.

Also: Windows 11 has 1 billion users – and they’re furious

And finally — finally! — someone in Redmond noticed.

In a long post titled “Our commitment to Windows quality,” published on Microsoft’s website and sent via email to millions of members of the Windows Insider Program, Windows boss Pavan Davuluri…