By Microsoft Source
Publication Date: 2026-01-08 15:00:00
REDMOND, Wash. – January 8, 2026 – Microsoft Corp. on Thursday announced agent AI solutions designed to bring intelligent automation to all areas of the retail business. These new capabilities help retailers move faster, serve customers more relevantly, and operate more resiliently and efficiently, creating a modern foundation for growth in a highly competitive market.
Across merchandising, marketing, store operations and order fulfillment, these solutions provide a connected layer of information that transforms fragmented workflows into coordinated execution. By empowering teams with context-aware tools that can anticipate and act, Microsoft is accelerating the industry’s evolution toward a unified, intelligence-driven operating system designed for the pace of modern retail.
“The retailers that succeed will be the ones that unify their business with information that reaches every corner of the value chain,” said Kathleen Mitford, corporate vice president of global…
