Ishan Technologies joins forces with Oracle to revolutionise cloud-based customer service – CRN – India

Ishan Technologies has announced the launch of its Contact Centre as a Service (CCaaS) solution, Ishan CXConnect, in collaboration with Oracle. This new platform is set to elevate customer service experiences while maintaining secure communications by providing businesses with scalable, cloud-based contact centre Centre solutions. Ishan CXConnect is powered by Oracle Enterprise Session Border Controller (E-SBC), offering streamlined, high-quality voice…