CX Today’s Tom Wright hosts Cisco’s Sudarshan Dharmapuri. In this session we discuss the following:
1) How AI is driving Cisco’s CX strategy
2) New features including context summaries and suggested…
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https://www.cxtoday.com/contact-centre/context-summaries-and-suggested-replies-a-deep-dive-into-ciscos-ai-powered-cx-features/