Utah lawmakers bolster AI consumer protection laws

SALT LAKE CITY — Utah, like many states, is trying to navigate the explosion of artificial intelligence into daily lives. As part of that, consumers have new protections for when they encounter AI – new rules that spell out what AI chatbots can do and what they can’t do in consumer transactions.

Promised payout glitch

Last year, I told you about Robert Brown and his experience with artificial intelligence after his air conditioning unit went kaput. He reached out to his home warranty…