Use business insights to drive AI deployment

Mining company BHP describes AI as the way it transforms operational data into better everyday decisions. A blog post from the company highlights analyzing data from sensors and monitoring systems to identify patterns and flag problems in plant machinery. This gives decision makers the opportunity to improve efficiency and safety – while reducing environmental impact.

For business leaders at BHP, the meaningful question was not “Where can we use AI?” but rather “What decisions do we make repeatedly and what information would improve them?”

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BHP describes the end-to-end impact of AI on operations, or as it puts it, “from mineral extraction to customer delivery.” Executives had decided to move beyond pilot rollouts and view AI as an operational capability. It started with a series of minor issues that impacted the company’s performance. Places where changes in results can be measured.

The company found that it could avoid unplanned machine downtime and…