By Julian Barnes
Publication Date: 2026-05-25 20:25:00
Australian home buyers are among the most cautious in the world when it comes to using artificial intelligence in property transactions, according to new research from Cotality.
The company’s AI in Housing: 2026 The report found that only 40 percent of Australian buyers are willing to accept AI automated property valuations, compared to 62 percent in Canada, 52 percent in the US and 46 percent in the UK.
Cotality chief data officer Craig Dargusch said the results highlighted a trust challenge for the local real estate sector as AI becomes increasingly integrated into search, valuation, lending and insurance.
“Australian buyers aren’t completely rejecting AI. They’re raising the bar on where it can be trusted,” Dargusch said.
“When making a decision about a person’s home, mortgage or insurance premium, speed alone is not enough. Buyers want accurate data, clear disclosure and human support when the stakes are high.”
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