Trust and Talent: The Real AI Lessons from a Day at the McLaren Technology Centre

In the AI era, change is happening overnight and we as business leaders spend a lot of time talking about the pace of change. But as I reflect on the conversations coming out of our recent gathering of executive leaders from dozens of companies at the McLaren Technology Centre, I came away more convinced than ever that the hardest problems in AI aren’t the technical ones at all. 

Technology is the foundation of what everything else runs on, and Cisco’s job is to make it something you can build on without a second thought. But the discussions that defined the day weren’t about technology infrastructure. They were about two far more human questions: can we trust this and can our people rise to it? 

Trust isn’t a checkpoint anymore 

For most of my career, trust in technology was a fairly settled question. A tool did what you told it to, the same way every time. What struck me most about the conversations that came out of the event is how…