By Marcus Law
Publication Date: 2026-10-23 14:01:00
Two weeks ago I was in Austin for WebexOne 2026, where Cisco talked up agents, MCP servers and AI admin controls. This week Zoom held Zoomtopia online on 20 and 21 October, with an in-person day in New York, and announced much of the same. The difference was that a lot of Zoom’s announcements, and some of what it told investors, were aimed at organisations that already run Microsoft Teams.
In this week’s roundup I look at Zoom’s plans for those Teams estates, the targets it set at its investor session and its new AI governance controls, plus my take on AI voice and video editing in meetings. I’ve also picked out news from Otter.ai, WhatsApp and Owl Labs.
Editor’s Pick: Zoom’s Unified Context Layer Heads for Copilot and Teams Rooms
Zoom’s main announcement was the Unified Context Layer, which links conversation history from meetings, phone, chat and the contact centre with documents and data from connected third-party systems. My Notes and ZoomMate draw on it, including ZoomMate…
