The talent shortage in finance – and why hybrid global teams win

Added to this is the effect of this AI. “Artificial intelligence advances people, not replaces them,” says Raffaele. “To realize their full value, companies need the right operating model. Those who combine AI with the right workforce structure will reap the greatest benefits. Companies thrive when they view AI as a co-pilot, not a replacement for human intelligence.”

The transition to fully integrated global teams

Companies are learning how to use technology to ask better questions and deliver better results for customers. “At the customer level, core finance and accounting functions are now asking many more questions about the potential for AI to help,” says Mark Muller, chairman of advisory network HLB Mann Judd Australasian Association. “We expect the speed of adoption and change to increase significantly.”

Historically, offshore teams focused on transactional work while onshore teams handled judgment and customer interaction. “What we are…