The invisible data entities that are reshaping the modern workplace

It is the hidden costs of artificial intelligence that have so far hardly been questioned. But the increasing use of autonomous agents is leading to greater scrutiny of how large companies are using AI tools — and whether the increased efficiency is worth the cost of the technology.

These costs are not only the costs of adopting AI tools and training staff to use them, but also the need for tokens, a basic unit that measures how much data is processed by models like Anthropic’s Claude.

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