Cisco Live 2024 took place in Las Vegas this week, focusing on customer experience and hybrid work. The event introduced new AI features for Webex Contact Center, including Automatic CSAT and Agent Wellness capabilities. Automated CSAT measures customer satisfaction based on sentiment and tone, providing a more nuanced understanding compared to traditional metrics like average … Read more
Google has recently added a new feature to its Google Account settings that allows users to manage various addresses used in Google services, such as billing addresses and autofill forms. This feature, called Other Addresses, pulls addresses from autofill data in apps like Chrome or Google Pay, making it easier to keep track of addresses … Read more
NVIDIA CEO Jensen Huang expressed gratitude towards Tesla, acknowledging their leadership in the autonomous driving space during a recent interview with Yahoo Finance. Huang praised Tesla for their advancements in autonomous vehicles, highlighting the importance of all cars eventually having autonomous capabilities. Tesla’s CEO Elon Musk has been driving the company’s efforts in producing autonomous … Read more
The director of Banco Santander took on his $4.2 million job with the condition of being able to work from home, emphasizing the importance of flexibility in modern work arrangements. This move aligns with the bank’s adoption of a hybrid work policy, requiring a minimum of two days a week in the UK office. Furthermore, … Read more
In today’s fast-paced workplace, employees are constantly multitasking while business leaders are looking for ways to streamline operations and enhance security. While everyone has their own unique approach to work, the common goal is to increase efficiency and productivity. AI-powered tools have become increasingly popular, with about three-quarters of employees stating that AI has had … Read more
In the evolving landscape of the global workforce, organizations are embracing a permanent hybrid model that combines physical office facilities with flexible work arrangements to enhance productivity. Cisco’s latest predictions highlight the transformative impact of AI-powered collaboration technologies and the rising challenges of cybersecurity in this hybrid work environment. According to Cisco’s 2024 Hybrid Work … Read more
IGEL, a provider of secure endpoint operating systems, announced at IGEL DISRUPT 24 their plans to support Citrix Enterprise Browser on Linux. This partnership aims to enhance security and digital work experiences for customers of both companies. Citrix also announced planned support for Linux with Citrix uberAgent, which IGEL intends to support when available. Sridhar … Read more
IGEL, a provider of secure endpoint operating systems, recently announced their support for Citrix Enterprise Browser on Linux at the IGEL DISRUPT 24 event. This move is part of a collaboration with Citrix, aimed at enhancing the security and digital work experiences of their shared customers. The integration of Citrix solutions with IGEL’s operating system … Read more
IGEL has made an exciting announcement at the IGEL DISRUPT 24 event, where they revealed new innovations in collaboration with Citrix, a business unit of Cloud Software Group. The focus of these innovations is to enhance the security and digital work experiences for their shared customers. One of the key announcements is that IGEL’s operating … Read more
RailTtel on Saturday, March 23 said that it has received a work order from the Centre for Development of Advanced Computing for VMWare virtualisation licences with three years support, amounting to ₹36.35 crore. The contract is to be executed by July 19, 2024. On Thursday, March 21, the company said it has received an order … Read more