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Korean Air Collaborates with Amazon Web Services (AWS) to Develop AI Contact Center

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Korean Air Collaborates with Amazon Web Services (AWS) to Develop AI Contact Center

Korean Air and Amazon Web Services have partnered to create an AI Contact Center (AICC) platform. This technology will enhance customer service experiences for Korean Air passengers by utilizing artificial intelligence. The platform was developed through collaboration between the two companies, leveraging AWS’s advanced cloud computing capabilities. Article Source https://aithority.com/uncategorized/korean-air-to-build-ai-contact-center-korean-air-has-partnered-with-amazon-web-services-aws/

Microsoft and G42 collaborate on $1 billion Kenya data center venture

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Microsoft and G42 collaborate on billion Kenya data center venture

Microsoft and AI company G42 have announced a partnership to build a billion-dollar data center in Kenya, marking the largest digital investment in the country’s history. The collaboration will involve creating a new cloud region in East Africa as the two companies aim to empower Kenyan citizens in the global digital landscape. The partnership will … Read more

Korean Air collaborates with Amazon Web Services to build AI Contact Center for improved customer experience

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Korean Air collaborates with Amazon Web Services to build AI Contact Center for improved customer experience

Korean Air, a corporate partner of the FTE Digital, innovation, and startup center, has collaborated with Amazon Web Services (AWS) to develop an AI Contact Center (AICC) platform. This platform incorporates advanced artificial intelligence (AI) technologies to enhance customer experience. AI is a central theme of the FTE Hub in 2024, alongside robotics and the … Read more

Preview of Nvidia’s Q1 Earnings: Blackwell and the $200 Billion Data Center Market

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Preview of Nvidia’s Q1 Earnings: Blackwell and the 0 Billion Data Center Market

Nvidia’s management team is gearing up to discuss the H200 in their upcoming earnings call, emphasizing the importance of the new Blackwell architecture in driving growth. The company, a leader in GPU design, is set to end the year in full force with the Blackwell architecture revolutionizing training and inference for trillion+ parameter models. Nvidia’s … Read more

Microsoft and G42 Collaborate on $1 Billion Geothermal Data Center Project in Kenya

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Microsoft and G42 Collaborate on Billion Geothermal Data Center Project in Kenya

Microsoft is set to establish a cloud region in East Africa, providing competition to Chinese tech giants like Huawei. This project aims to expand Microsoft’s presence in the region and offer cloud services to businesses and individuals in East Africa. The move signals Microsoft’s commitment to investing in emerging markets and creating opportunities for technological … Read more

Expansion of Google’s Finnish data center to use excess heat to benefit local community

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Expansion of Google’s Finnish data center to use excess heat to benefit local community

Google is planning to invest €1 billion in expanding its data center campus in Finland to enhance its AI computing capacity while also utilizing the thermal energy generated by energy-intensive accelerators to heat local homes. The Nordic region’s cool climate allows for techniques like “free cooling,” which improves efficiency and reduces water consumption for most … Read more

Google to repurpose excess heat from expanded AI data center

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Google to repurpose excess heat from expanded AI data center

Google is investing 1 billion euros in expanding its data center in Finland to support its AI ambitions while addressing the environmental impact of its growth. The company plans to use the data center heat to warm nearby homes, schools, and public buildings, aiming to reduce the energy consumption and environmental effects of AI implementation. … Read more

Intel Takes Center Stage on Qualcomm’s Major Announcement

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Intel Takes Center Stage on Qualcomm’s Major Announcement

Intel, excluded from a recent Microsoft AI event, showcased its upcoming Copilot+ family of PC microprocessors, the Core Ultra chips codenamed Lunar Lake. These chips are set to arrive in the third quarter of 2024, just in time for the holiday season. Intel’s Executive Vice President Michelle Johnston Holthaus highlighted the energy efficiency, compatibility of … Read more

Korean Air and Amazon plan to collaborate in developing an artificial intelligence-driven customer service center.

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Korean Air and Amazon plan to collaborate in developing an artificial intelligence-driven customer service center.

Korean Air, one of South Korea’s prominent airlines, announced a collaboration with Amazon Web Services (AWS) to develop an AI-based platform aimed at enhancing customer convenience. This new platform, known as the AI Contact Center (AICC), will utilize artificial intelligence to power voice robots and chatbots to effectively respond to customer inquiries. The goal is … Read more

Finnish AI Data Center Receives $1.1 Billion Funding Boost from Google: Exploring the Details

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Finnish AI Data Center Receives .1 Billion Funding Boost from Google: Exploring the Details

Google, owned by Alphabet Inc, has announced a $1.1 billion investment to expand its data center campus in Finland. This move is aimed at bolstering its artificial intelligence (AI) capabilities in Europe and reflects Google’s dedication to enhancing its technological infrastructure in the region. The Nordic countries, including Finland, have become popular locations for data … Read more