Amazon’s cloud services arm, Amazon Web Services (AWS), has secured a five-year agreement with FWD Group Holdings Limited to provide cloud technology services. This collaboration highlights the reliability and efficiency of AWS’s cloud products and services. Under the agreement, AWS has become FWD’s strategic cloud provider, allowing FWD to leverage AWS’s cloud computing capabilities to … Read more
LeadSquared is a modern SaaS CRM platform that offers sales, marketing, and onboarding solutions tailored for various sectors like BFSI, healthcare, education, and real estate. Their Service CRM goes beyond basic ticketing with centralized support through omnichannel communications, personalized interactions, AI-driven ticket routing, and data-driven insights. LeadSquared faced challenges in accelerating chatbot onboarding due to … Read more
Apache Spark is a big data engine known for its in-memory computing capabilities and is commonly used for large-scale data analytics. One of the key features of Apache Spark is its ability to handle iterative algorithms and interactive queries efficiently. Apache Spark can also be used to process streaming data from various sources, including Amazon … Read more
Amazon Web Services (AWS) and Wickr have partnered to enhance public safety collaboration and situational awareness through the integration of AWS Wickr with the Android Team Awareness Kit (ATAK). This collaboration aims to improve emergency response efficiency by providing first responders with a secure and easy-to-use map-based solution. ATAK is a geospatial infrastructure and situational … Read more
SMS fraudsters are using popular cloud platforms like AWS, Google Cloud, and IBM Cloud Services to trick users into visiting malicious websites and steal their information, according to an investigation by Enea, a telecoms and cyber software specialist. These attackers are sending text messages with links to static websites hosted on these cloud platforms, bypassing … Read more
Amazon’s cloud computing division, Amazon Web Services (AWS), is planning to invest 15.7 billion euros (approximately 17 billion dollars) in Spain to expand its cloud infrastructure by establishing data centers in the country. This investment is expected to create around 17,500 jobs annually in local businesses and contribute about €21.6 billion to Spain’s GDP until … Read more
Korean Air recently announced the launch of their new AI Contact Center (AICC) platform, developed in partnership with Amazon Web Services (AWS). This innovative platform is designed to enhance customer service through the use of artificial intelligence technology. The collaboration between Korean Air and AWS aims to provide a seamless and efficient customer experience, revolutionizing … Read more
Amazon is continuing to grow its revenue with the help of its cloud computing arm, Amazon Web Services (AWS). The company’s shares have increased by 20.4% this year, outpacing the S&P 500 index. One of the recent partnerships that highlight the importance of AWS is with a generative AI company called NinjaTech AI. This company … Read more
Amazon’s cloud computing division AWS has announced a significant investment of €15.7 billion ($17 billion) to expand its data centers in the Spanish region of Aragon, extending its commitment to the country until 2033. This move aligns with AWS’s strategic expansion efforts across Europe, following similar initiatives in Germany and France. The investment in Aragon … Read more
Amazon’s cloud computing arm, Amazon Web Services (AWS), continues to drive the company’s revenue growth. The recent partnership between NinjaTech AI and AWS resulted in the launch of a next-generation AI agent called Ninja, trained using AWS Trainium and Inferentia2 machine learning chips. NinjaTech AI is also utilizing Amazon SageMaker to make AI training more … Read more