AWS Revamps Amazon Q in Connect, Offers More Personalized Agent Assistance

AWS Revamps Amazon Q in Connect, Offers More Personalized Agent Assistance

AWS has announced new generative AI (GenAI) enhancements for Amazon Q in Connect. At their core, the improvements aim to provide AWS’ contact center assistant with superior personalization capabilities,… Article Source https://www.cxtoday.com/contact-centre/genai-boost-delivers-enhanced-personalization-for-amazon-q-in-connect/

New ‘VMware offramp’ plugin from CAST helps companies move faster to best-fit cloud services

New ‘VMware offramp’ plugin from CAST helps companies move faster to best-fit cloud services

NEW YORK, Oct. 01, 2024 (GLOBE NEWSWIRE) — CAST, the leader in software intelligence, today unveiled a new plugin to help companies swiftly migrate from VMware to cost-efficient cloud alternatives. Given the complexity of many VMware… Source link

Getting started with AWS Elemental MediaLive Anywhere | Amazon Web Services

Getting started with AWS Elemental MediaLive Anywhere | Amazon Web Services

The media and entertainment industry has been requesting more flexibility in how they manage their on-premises infrastructure. This includes how they distribute content locally, and contribute content to Media Services on Amazon Web… Article Source https://aws.amazon.com/blogs/media/getting-started-with-aws-elemental-medialive-anywhere/

Channel Brief: Arrow, Citrix Sign Distribution Agreement for Smaller Partners, Sumo Logic Teams With AWS on Cybersecurity

Channel Brief: Arrow, Citrix Sign Distribution Agreement for Smaller Partners, Sumo Logic Teams With AWS on Cybersecurity

When it comes to connectivity, especially at the edge, channel partners have a key role to play. Canalys research this week said as telcos seize control of the edge and start to compete and cooperate with hyperscalers, new edge-based solutions… Article Source https://www.channele2e.com/news/channel-brief-thursday-2

Risk Management for SMB Business Leaders: Guidance for Compliance on AWS | Amazon Web Services

Risk Management for SMB Business Leaders: Guidance for Compliance on AWS | Amazon Web Services

Integrating robust cybersecurity measures offers small and medium-sized businesses (SMBs) a valuable opportunity to enhance their operations and competitiveness. By prioritizing security and compliance, SMB leaders can protect valuable… Article Source https://aws.amazon.com/blogs/smb/risk-management-for-smb-business-leaders-guidance-for-compliance-on-aws/