ServiceNow extends agentic AI governance from desktops to data centers with NVIDIA

ServiceNow extends agentic AI governance from desktops to data centers with NVIDIA

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Publication Date: 2026-05-05 16:59:00

LAS VEGAS–(BUSINESS WIRE)–Knowledge 2026 — ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced a significant expansion of its partnership with NVIDIA to extend agentic AI governance from desktops to data centers. This includes the introduction of Project Arc, a new enterprise autonomous desktop agent, secured by the NVIDIA OpenShell runtime and governed by ServiceNow AI Control Tower, that will live on employee desktops and autonomously complete complex work. ServiceNow AI Control Tower is also now included in the NVIDIA Enterprise AI Factory validated design, extending enterprise governance to large-scale model workloads. The companies are advancing enterprise AI even further with an open benchmarking standard for evaluating AI agents.

ServiceNow and NVIDIA have long partnered to bring enterprise-grade AI to some of the world’s largest organizations through open models, AI software, and agent-ready skills. From the development of specialized agents to the Apriel Nemotron open model family, the partnership has deepened at each stage of the AI era. Today’s announcement connects how work gets done with how AI runs, bringing execution, governance, and intelligence to user endpoints and AI infrastructure.

“ServiceNow and NVIDIA set out to make AI real for the enterprise, and today we’re showing the proof of that work,” said Joe Davis, executive vice president of AI Engineering & Delivery at ServiceNow. “Whether it’s…