By Chris Vavra
Publication Date: 2025-11-24 06:03:00
ServiceNow, an AI platform for business transformation, announced a set of integrations with Microsoft, including an integration with Microsoft Agent 365, that deliver seamless agentic AI orchestration and governance capabilities for joint customers.
By uniting workflow intelligence, cloud and AI governance, the companies will connect copilots, agents and data seamlessly across Microsoft 365 and the ServiceNow AI Platform, to enable comprehensive visibility, compliance, and control over AI agents, setting an enterprise AI standard. These integrations are expected to be mostly available by the end of the year.
The capabilities meet users where they work across the Microsoft 365 environment, turning insight into action. From conversations in Microsoft Teams, to meetings scheduled in Microsoft Outlook, to documents created in Microsoft Word, ServiceNow is uniting agentic AI capabilities across systems. The combined capabilities of ServiceNow and Microsoft allow businesses to manage…
