Ruling against Microsoft: Cancellation must be easy

Ruling against Microsoft: Cancellation must be easy

By Christian Gaeng
Publication Date: 2026-02-01 11:40:00

The subject of the proceedings against Microsoft (Ref. 3 HK O 13796/24, Regional Court München I) was information on Microsoft’s website intended to inform consumers about how and under what conditions they could cancel their current Microsoft 365 subscriptions. Although Microsoft provided a cancellation button, this did not lead directly to cancellation as required by […]