Source: RingCentral
We are less than a month out from Enterprise Connect 2025 and I’m expecting a flurry of AI news from the show. One vendor, who got a jump on news is RingCentral, which announced a new offering that leverages generative AI to handle phone calls for those customers who prefer voice. The company says RingCentral AI Receptionist (AIR) can augment or completely replace a receptionist.
RingCentral AIR uses generative AI (GenAI) to automatically respond to questions from callers…
Article Source
https://www.nojitter.com/contact-centers/ringcentral-debuts-ai-receptionist-air
