By Paul Barker
Publication Date: 2026-06-12 05:13:00
These customers, said CEO Mike Sicilia“are now focused on how they can use AI in their own businesses. They want AI to increase productivity, improve customer service and create real competitive advantage. So they want to do it quickly and within their existing budgets.”
They are ready to implement enterprise-grade agent offerings to help them run their businesses, he added, noting: “Last year, we deployed more than 1,000 AI agents across our application suites. These daily offerings can reason, decide, and execute work across processes.”
All of these activities led to the implementation of a pilot program that, according to Sicilia, “will directly adapt pricing to the value achieved.” He described last quarter’s launch as a “limited rollout” involving 33 organizations.
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