Oracle Expands Agent AI to Enterprise Workflows | PYMNTS.com

Announced on Thursday (April 9) at his AI world tourThe updates aim to move enterprise software beyond passive tools into systems that can reason, decide and act, while addressing growing pressure from investors to demonstrate returns on AI investments.

The company said it is expanding its Financial Crime and Compliance Management (FCCM) platform by integrating technology from Lucinitya company specializing in AI-driven financial crime prevention. FCCM platforms are used by banks and financial institutions to monitor transactions, detect suspicious activity and comply with regulatory obligations. Oracle’s update embeds agents into its AI Investigator system to streamline case management and investigations.

These agents can view relevant data, automate manual steps, and recommend next actions throughout the lifecycle of a financial crime case. Oracle emphasized a “human-AI-centric” approach, meaning investigators remain in control while AI improves decision-making. The system also…