Oracle AI Agents help marketing, sales and service leaders improve the customer experience

New role-based AI agents embedded in Oracle Fusion Cloud Applications Transform slow and reactive sales, marketing and service processes into revenue-driving opportunities

oracle announced new role-based AI agents in Oracle Fusion Cloud Applications to help companies deliver intelligent customer experiences (CX) at scale. Built with Oracle AI Agent Studio for Fusion Applications, the new AI agents are embedded in marketing, sales and service processes to help CX leaders achieve productivity gains and increase business performance by analyzing unified data, automating processes and providing predictive insights.

“Organizations are transforming slow, reactive sales, marketing and service processes into proactive and intelligent workflows that deliver exceptional customer experiences at scale and drive revenue growth,” said Chris Leone, executive vice president of Applications Development at Oracle. “The new AI agents in Oracle Fusion Applications help…