By CMC Markets
Publication Date: 2025-12-24 00:00:00
2025 was the year artificial intelligence (AI) solidified its influence on global business.
OPTO offers all year round meetings spoke with executives from industries as diverse as lending, customer service and cloud storage. Here’s what they had to say about how AI is impacting their business and reshaping global markets.
Viable use cases
A completely autonomous customer service representative. A 24/7 mortgage advisor. A smart voice assistant built into your car’s dashboard. Fast, AI-approved loans.
These are just a few of the revolutionary AI use cases our interviewees talked about throughout 2025.
What specific benefits can consumers and companies expect from AI?
While much discussion of AI focuses on efficiencies for businesses, advances in agent AI can represent real wins for customers, as Leah Price, head of the Tinman AI platform at Better Home & Finance (BETR), explains. “If I have a…
