North Carolina Division of Employment Security modernizes customer services with generative AI on AWS | Amazon Web Services

North Carolina Division of Employment Security modernizes customer services with generative AI on AWS | Amazon Web Services

When job loss strikes, the ability to quickly and easily access unemployment benefits can mean the difference between financial security and hardship. Yet for many government agencies, delivering fast, high-quality customer…

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https://aws.amazon.com/blogs/publicsector/north-carolina-division-of-employment-security-modernizes-customer-services-with-generative-ai-on-aws/