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  • New KB5085516 emergency update fixes Microsoft account sign-in

New KB5085516 emergency update fixes Microsoft account sign-in

vm_adminMarch 23, 2026
New KB5085516 emergency update fixes Microsoft account sign-in

By Sergiu Gatlan
Publication Date: 2026-03-23 08:04:00

Microsoft has released an emergency update to address a major issue that breaks sign-ins with Microsoft accounts across multiple Microsoft apps, including Teams and OneDrive.

This issue appears after installing the KB5079473 cumulative update that Microsoft released as part of this month’s Patch Tuesday, and it warns users that the affected devices are not connected to the Internet.

The list of affected apps also includes Microsoft Edge, Microsoft 365 Copilot, and Office apps such as Excel and Word, which display the same error message for features that require a Microsoft account sign-in.

“As a result of this issue, sign in attempts will display an error message with text similar to ‘You’ll need the Internet for this. It doesn’t look like you’re connected to the Internet.’ This appears even if the device is connected to the Internet,” Microsoft said when it acknowledged the bug on Friday.

“Please note that this issue occurs only with sign in operations involving…

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Tagged Account, Emergency, fixes, KB5085516, Microsoft, Signin, update

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