New IBM CHRO Study: AI Puts Critical Thinking at the Center of Workforce Priorities

New IBM CHRO Study: AI Puts Critical Thinking at the Center of Workforce Priorities

By CNW Group
Publication Date: 2026-09-21 04:01:00

  • 60% of employees worry AI is eroding their skills, with critical thinking cited most often as declining

  • Nearly half of organizations do not involve the CHRO when AI strategy is being defined

ARMONK, N.Y., Sept. 21, 2026 /PRNewswire/ — A new global study from the IBM (NYSE: IBM) Institute for Business Value points to a disconnect between the skills Chief Human Resource Officers (CHROs) say AI requires and those employees prioritize. While 71% of CHROs identify the ability to supervise, validate and override AI outputs as the workforce’s most essential skill, only 29% of employees rank judgment as important.

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The study,* which surveyed 1,500 CHROs and 8,800 employees globally, finds that 60% of employees worry about skills erosion, with critical thinking cited most often as declining. At the same time, CHROs identify critical thinking (57%) and human judgment (48%) as among the workforce’s most important…