What if the real value of AI isn’t in replacing workers, but in accelerating the development of junior talent?
This counterintuitive insight emerged from our recent conversation with Stephen Whitworth, co-founder and CEO of incident.io. The company provides an incident management platform to help engineering and operations teams coordinate outages, reduce downtime, and serve as an “emergency response layer for the internet.”
Stephen isn’t just using AI to summarise meetings; he is deploying autonomous agents to write code, handle support, and reshape his organization.
While most leaders we speak to raise concerns around the scarcity of senior talent and limited resources, incident.io is finding that learning agility is beginning to outperform decades of rigid experience. Simultaneously, they are discovering that they aren’t constrained by talent or headcount, but by flow—bogged down by the drudge of nondifferentiated work,…
