By Ian Delaney
Publication Date: 2026-10-23 16:03:00
At Microsoft’s Frontier Tour London attended by 6,500 people, leaders argued that the next phase of artificial intelligence will depend on more than capable technology. Trust, human control, security and skills will determine whether organisations turn AI adoption into benefits people can feel.
Artificial intelligence is already helping UK workers save time, find information, and tackle complex tasks. But as AI systems become capable of taking more actions on people’s behalf, a harder question is moving to the centre of the debate: how do organisations make sure people can trust them?
That question ran through Microsoft’s Frontier Tour in London on 21 October, where Microsoft Chairman and CEO Satya Nadella and UK and Ireland CEO Darren Hardman set out what they see as the next phase of AI at work. Their message was that progress will depend not simply on adopting more capable technology, but on giving people more control, protecting organisational information, and…
