Leading energy provider Santee Cooper modernizes its customer platform with Oracle Cloud

South Carolina’s largest public electric and water utility improves operational efficiency, reduces costs and increases agility with Oracle and Red Clay Consulting

AUSTIN, Texas, April 8, 2026 /PRNewswire/ — Santee CooperSouth Carolina’s largest public electric utility, has implemented Oracle Utilities Customer Cloud Service to improve customer operations for its electricity account holders. By moving its customer platform to the cloud along with its existing one Oracle’s SaaS metering solutionThe utility now has a modern customer platform to increase system reliability and free up resources for service innovation. Santee Cooper’s nightly billing processes are already running an average of three hours faster and the communication effort between modules has been drastically reduced. Red Clay’s optimization work also reduced the daily batch job schedule by half, from 13 hours to 6.5 hours, resulting in immediate operational improvements and cost savings.

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