Leaders Don’t Get AI: 3 Ways To Close The Gap

Leaders Don’t Get AI:  3 Ways To Close The Gap

In December 2024, a prominent U.S. bank faced a major crisis when its AI-driven fraud detection system erroneously flagged numerous legitimate transactions as fraudulent. The malfunction led to widespread account freezes, leaving customers without access to their funds and businesses scrambling to operate. The ensuing backlash wiped out billions in market value,…

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https://www.forbes.com/sites/jasonwingard/2025/02/18/leaders-dont-get-ai–3-ways-to-close-the-gap/