Kyndryl introduces AI services to improve IBM Z mainframe automation

Kyndryl introduces AI services to improve IBM Z mainframe automation

By Melania Watson
Publication Date: 2025-11-25 21:59:00

Kyndryl has launched new AI-powered services aimed at bringing advanced automation, decision-making capabilities and AI-powered delivery to IBM Z mainframe environments, with the goal of supporting organizations that continue to rely on mainframe systems for critical operations.

Mainframe focus

The updated services are intended for industries such as finance, telecommunications, government and healthcare, where mainframes handle essential workloads such as fraud detection, claims processing and transaction analysis. Kyndryl aims to make it easier for companies to scale and integrate AI into their core data systems, reducing latency and improving the speed of real-time processes.

AI-powered delivery

Kyndryl’s new offerings include agent AI mainframe services that help IBM z/OS customers manage complex processes across application and infrastructure management. Agentic AI orchestrates automated workflows, enabling faster problem resolution and providing predictive…