An AI-powered observability experience for AI agents and applications, built on open standards and delivered outside of the AWS Console.
Organizations are handing agents the keys to their day-to-day operations, from resolving support tickets and managing infrastructure to approving expenses, shipping production code, and increasingly the long tail of workflows that keep the business running. IDC expects more than 1 billion actively deployed AI agents by 2029, executing roughly 217 billion actions a day (Source: IDC Blog, Agentic AI is critical infrastructure, March 2026). At that scale, agents stop being a productivity layer and become part of the operating core, and that means accepting a new bar: the agent must be trustworthy and reliable from day one. But AI agents don’t fail the way traditional software does. The same input can produce different tool calls, different reasoning paths, and different outputs on every invocation. Latency and error rates don’t…
https://aws.amazon.com/blogs/mt/introducing-amazon-cloudwatch-omni-observability-for-the-ai-era/
