By Michael Cooney
Publication Date: 2026-06-11 22:16:00
Decades of deeply interconnected legacy systems are the biggest barrier to moving fast on AI, the companies stated. Their pairings will take advantage of Big Blue’s expertise in working with large systems, such as its mainframe environment, and extensive legacy applications, along with ServiceNow’s workflow and agent management platforms.
“Most enterprises have the ambition to deploy agentic AI, but lack the foundation to run it at scale,” said John Aisien, senior vice president and general manager, central product management, security and risk, at ServiceNow. “IBM brings the tooling to modernize the systems and extend ServiceNow’s data capabilities. ServiceNow provides the platform to put that data to work across every workflow in the business.”
The vendors will focus on three core services that will be available in the second half of 2026:
- Application modernization: Scans and refactors legacy systems using tools like IBM Bob, Enterprise…
