By Ray Sharma
Publication Date: 2026-01-27 23:17:00
HPE Drives AO Digital Transformation to Drive Faster Decision Making and Better Customer Service
The retailer’s new wireless network enables smarter, faster customer service and business operations to maintain competitive agility in a dynamic marketplace.
By modernizing its legacy wireless access network with the HPE Mist™ AI-native network platform, AO improves user experiences, securely connects a wide range of devices, and streamlines IT operations across its 26 offices and fulfillment centers. AO is known for delivering home appliances, consumer electronics and mobile phones to millions of customers. The new network leverages AO’s customer-centric, expedited service culture by supporting 24/7 logistics operations, including voice-activated inventory picking, packaging, shipping, delivery, installation and recycling. By leveraging native AI Wi-Fi and switching within the HPE Mist platform, AO is driving operational efficiency, improving real-time…
