AI agents offer more than a productivity boost; they’re fundamentally reshaping customer interactions and business operations. And while there’s still work to do on trust and accuracy, the world is beginning a new tech era — one that might finally deliver on the promises seen in movies like Minority Report and Iron Man, according to Salesforce CEO Marc Benoiff.
Salesforce has embedded AI into its CRM through the Einstein 1 Platform and tools like Agentforce, enabling…
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https://www.computerworld.com/article/3986929/half-of-tech-execs-ready-to-let-ai-take-the-wheel.html
