Google search led to a costly scam call

Google search led to a costly scam call

By — Rosette
Publication Date: 2026-04-09 12:42:00

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You book a flight. You reschedule. Then you try to handle travel insurance quickly so you can move on with your day. That’s exactly what happened to Rosette. She was trying to reach Allianz, a large travel insurance company that many airlines direct customers to after booking.

Within seconds, she was talking to a scammer who sounded completely legitimate. Here’s how she described it:

“I Googled Allianz and clicked on the phone number. It was answered within 1 second. . . . It was NOT Allianz I was speaking to. They have my Citicard number and my date of birth. . . . When I questioned it, he said ‘I will not charge your card’ and disconnected.”

— Rosette

That realization hits hard. Suddenly, you start replaying everything in your head. Maybe you thought you knew what to look for. Still, the frustration sets in fast. Here’s the truth: This happens every day to smart, careful people. And the scams keep getting more convincing.

TECH GIANTS…