GenAI: trend or transformational? Alaska Airlines, VINCI Airports, Turkish Airlines, BER and AWS discuss how Generative AI can enhance operations and provide a more seamless, personalised CX

GenAI: trend or transformational? Alaska Airlines, VINCI Airports, Turkish Airlines, BER and AWS discuss how Generative AI can enhance operations and provide a more seamless, personalised CX

Generative AI (GenAI) is undoubtedly a hot topic and features in FTE’s ‘12 technology and CX trends that can enhance airline and airport operations in 2025’. GenAI…

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https://www.futuretravelexperience.com/2025/03/genai-trend-or-transformational-alaska-airlines-vinci-airports-turkish-airlines-ber-and-aws-discuss-how-generative-ai-can-enhance-operations-and-provide-a-more-seamless-personalised-cx/