Enterprise AI Is Headed Toward Autonomy, Says NTT Data’s AI Chief

Most enterprise AI is still stuck in assistant mode, with tools that help write emails, summarize documents, or suggest next steps, but only when asked. What it’s not doing, at least not at scale, is taking meaningful action on its own. But that reality is beginning to evolve in subtle, yet important ways.

In a recent interview with Wendy Collins, chief AI officer at NTT DATA — a part of the global conglomerate NTT Group and innovator…