Organizations with users in multiple geographies face data residency requirements such as General Data Protection Regulation (GDPR) in Europe, country-specific data sovereignty laws, and internal compliance policies. Amazon Quick with Microsoft 365 extensions supports Regional routing to meet these requirements.
Amazon Quick supports multi-Region deployments so you can route users to AWS Region-specific Amazon Quick resources (Quick chat agents, Quick Flows, knowledge bases, and more). Regulated industries such as financial services, healthcare, energy, and telecommunications commonly use this pattern to keep data within specific geographical boundaries.
If you integrate Amazon Quick with Microsoft 365 applications, in this instance Microsoft Teams, users must authenticate and connect to their appropriate Regional Amazon Quick resources. Regional routing makes sure users access the chat agents and resources they build in their Amazon Quick Region. In this…