By PR Newswire
Publication Date: 2025-11-28 14:05:00
HOBOKEN, N.J., Nov. 28, 2025 /PRNewswire/ — eMazzanti Technologies, a leading Managed Services Provider (MSP), is pleased to announce the launch of eBot, an intelligent AI-powered assistant designed to revolutionize IT support by delivering instant assistance to common technology queries. Built on Microsoft Copilot Studio and seamlessly integrated into Microsoft Teams, eBot provides 24/7 expert-level guidance while reducing support ticket volumes and enhancing user productivity.
eBot represents a significant advancement in automated IT support, offering immediate responses to user questions by accessing curated knowledge bases and providing step-by-step troubleshooting instructions. From resolving Outlook sync issues to navigating complex Excel formulas, eMazzanti AI-powered assistants streamline technology interactions across the entire Microsoft 365 ecosystem.
“AI agents are transforming how businesses handle…
